Frequently Asked Questions

Everything you need to know about our herbal wellness products.

Are your tea bags compostable?

Yes, our tea bags are made from abaca (manila hemp) and wood pulp. They are 100% compostable and do not contain staples, strings, or glue.

How do you ensure the quality of your herbs?

We follow strict pharmacopoeial standards. Each herb is tested for identity, purity, and composition to ensure it meets our high therapeutic quality requirements.

Where can I find my order tracking information?

Once your order ships, you will receive a confirmation email containing a tracking number. You can also view your order status by logging into your account on our website.

What is your return policy for food products?

Due to the nature of our food-grade products, we cannot accept returns for opened items. If your order arrived damaged or incorrect, please contact us within 30 days for a replacement or refund.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. Shipping rates and delivery times vary based on your specific location.

Are your products organic and Non-GMO?

The majority of our products are USDA Certified Organic and Non-GMO Project Verified. Look for the specific seals on each product page for confirmation.